Free Water Consultation PolicyUpdated a day ago

Free Water Consultation Policy

At Water eStore, we offer free 1:1 consultations with our team of water treatment experts to help you find the best solution for your home.

🧠 What’s Included

• A personalized review of your water test results or water quality concerns
  

• System or part recommendations based on the information you provide
  

• Answers to common installation and maintenance questions
  

• Honest, brand-agnostic advice — we only recommend what we’d install in our own homes

🧪 What We Need From You

To give you the best possible recommendations, we ask that you complete our Consultation Intake Form. This form is how we gather the most important details about your water, your home, and any issues you're experiencing.

Every question we ask is important — it helps our team understand your setup clearly so we can guide you toward the most effective and compatible solution. Skipping or guessing on key info could lead to delays, inaccurate recommendations, or products that don’t suit your needs.

🛠️ What’s Not Included

• Licensed plumbing or electrical advice
  

• On-site diagnostics
  

• Installations or repairs

Our team is highly experienced, but we are not a substitute for a certified professional. We’ll always let you know if we believe a licensed installer should get involved.

📝 Liability Note

Recommendations are based solely on the information you share with us. It is your responsibility to verify compatibility, installation requirements, and to ensure systems are installed properly.