Subscription Management

Perks of Having a Subscription at Water eStore

1. Discounted Pricing

Enjoy exclusive savings on subscription orders, so you get the best deal on the water filtration products you rely on. Subscribing can be a great way to save in the long term compared to making one-time purchases.

2. Flexible Delivery Options

Set your delivery schedule to fit your needs, whether you want products shipped monthly, quarterly, or on a custom schedule. You can update your delivery frequency anytime, so you’ll always have fresh supplies exactly when you need them.

3. Hassle-Free Reordering

Forget about the hassle of reordering every time you’re running low—your subscription will automatically send your products on schedule. You’ll always have the essentials you need without the extra time spent online shopping.

4. Flexible Order Management

Update your subscription at any time—whether you want to change products, skip a delivery, or pause your subscription temporarily. You have full control over what you receive and when.

5. Locked-In Price

When you subscribe, your price is locked in, meaning even if product prices increase, you’ll keep your original rate for the duration of your subscription.

6. Easy Billing & Payment Options

Billing is automatic and secure, and you’ll get a notification before each order so you’re never caught off guard. Plus, updating your payment information or shipping address is a breeze in your customer account.

Managing Your Subscription

We're here to help you get the most out of your Water eStore product subscription. Below, you'll find everything you need to know about managing your subscription on our site.

1. Accessing Your Subscription

Log in to your Water eStore account with your email and password.
Navigate to the Account section located in the top right corner of our website.
In your account dashboard, select Manage Subscriptions to access your Subscription.

2. Updating Your Subscription

In the Manage Subscriptions section, you can:
- Adjust Delivery Frequency: Modify how often you'd like to receive your products.
- Change Delivery Date: Choose the date that suits you best for your next shipment.
- Add or Remove Products: You can add items to your subscription or remove ones you no longer need.
Be sure to Save Changes after making any adjustments. Once saved, you’ll see your updated delivery schedule.

3. Skipping a Delivery

If you want to skip a delivery, simply select the Skip Next Delivery option under your upcoming orders.
You’ll be asked to confirm this action, and once done, your next order will be automatically rescheduled to the following delivery date.

4. Pausing or Canceling Your Subscription

To pause your subscription temporarily, select the Pause Subscription option, and choose the timeframe that works for you.
If you need to cancel your subscription, click on Cancel Subscription at the bottom of the Manage Subscriptions page. You’ll be asked to confirm this action and provide a reason for cancellation to help us improve our service.

5. Updating Payment Information

Go to Billing in the Manage Subscriptions section.
Here, you can add or update your credit card or payment method. Make sure to save any changes to ensure smooth, uninterrupted service.

6. Viewing Subscription History

To view your past orders and transaction history, visit the Order History section within Manage Subscriptions.
You’ll be able to see previous orders, amounts, and shipment dates for easy reference.

7. Getting Support

If you encounter any issues or have specific questions, our customer support team is here to help.
Reach out to us at [email protected] or call us at (705) 527-5900 for immediate assistance.

Thank you for being a part of the Water eStore family! We’re committed to ensuring that managing your subscription is simple, seamless, and tailored to your needs.

Subscription ManagementUpdated 6 months ago