Shipping PolicyUpdated 3 months ago

Welcome to the Water eStore Shipping Policy! Below you'll find everything you need to know about shipping rates, timelines, and delivery destinations.

💰 Shipping Costs

Free Shipping:
Orders over $100 qualify for free shipping within the contiguous United States.

Free shipping is based on Water eStore’s standard shipping methods and carrier selection, which may include UPS, FedEx, USPS, or other carriers at our discretion.

Free shipping may not apply to:

• P.O. Box addresses
• APO/FPO addresses
• addresses requiring USPS-only delivery
• remote destinations
• orders with unusually high shipping costs
• addresses affected by carrier restrictions

If a shipment falls outside standard shipping conditions, Water eStore reserves the right to:

• request an alternate residential or commercial delivery address
• charge additional shipping fees
• provide a shipping quote prior to shipment
• cancel and refund the order at Water eStore’s discretion if an acceptable shipping solution cannot be arranged

Subscription Orders:
All subscription orders ship free within the contiguous United States. Subscription orders are subject to the same shipping restrictions and carrier limitations listed above.

Flat Rate Shipping:
Orders under $100 ship for a flat rate of $10.

🌎 Where We Ship

We currently ship within the United States from our U.S. warehouse.

At this time, we do not offer international shipping.

⏳ Fulfillment & Delivery Timelines

Parts & Filters:
Typically ship within 48 hours.

Custom Water Systems:
Built to order and typically ship within 7–14 business days.

Once your order ships, you’ll receive a tracking number by email. Delivery times vary depending on destination and carrier.

💧 Need Help?

Questions about shipping or your order? Contact us at: [email protected]

We’re happy to help.