Watch step-by-step troubleshooting videos to help you install, maintain, and fix your water filtration system. Our expert guides cover the most common issues and questions, so you can get things working smoothly.
Have you noticed that there's way too much water in your brine tank? This video is for you:. Water softener brine tanks take in water to make brine — but how much water should be in there? Should you be adding or removing some of the water? Is the am
Has your water softener stopped using salt and stopped working? This video is for you:. Have you noticed that your water pressure or flow is worse now than it used to be? When you run water in a couple places in the house you have almost no flow at a
Chemical-free iron and sulphur systems are a great choice for homeowners because they don’t require any chemicals to operate. That means no ongoing cost for chemicals and no risk of introducing harsh substances into your septic system. Instead, these
Tired of dealing with brown water and annoying stains? We’re here to help you conquer crappy water with expert maintenance tips for your tannin filter. In this video, Mathew from our tech team walks through everything you need to know about keeping y
Need help programming your Clack WS1 iron or sulphur water filter? Whether you’ve just replaced the circuit board or want to double-check your settings, this video walks you through the full programming process from start to finish. Perfect for homeo
Not sure if your water softener is set correctly — or what the settings should even be? Whether you’re on well water or city water, the right hardness settings make all the difference in system efficiency, salt usage, and water quality. In this video
If you need a quick, straightforward guide on setting the time and programming a Clack WS1 3-button valve, you’re in the right place. Whether it’s attached to a water softener, iron filter, sediment filter, or carbon filter, this video covers the ess
Reverse Osmosis drinking water systems can look complicated at first, but once you understand how they work, troubleshooting becomes much easier. If you haven’t already, we recommend starting with our How a Reverse Osmosis System Works video to get t
Noticing a high water level in your brine tank? This is one of the most common signs that your water softener isn’t functioning properly—and fortunately, it’s often easy to diagnose with a bit of guidance. In this video, we break down the most likely