Water eStore Warranty Policy. At Water eStore, we want you to feel confident in every purchase. That’s why we proudly sell only trusted brands that back their products with manufacturer warranties. Because we’re a reseller—not the original manufactur

Water eStore Warranty Policy<hr>At Water eStore, we want you to feel confident in every purchase. That&#x2019;s why we proudly sell only trusted brands that back their products with manufacturer warranties.Because we&#x2019;re a reseller&#x2014;not the original manufacturer&#x2014;your warranty coverage is provided by the brand that made the product, not by Water eStore directly. Below, you&#x2019;ll find how that works and what to expect. <h3 dir="ltr" id="-warranty-coverage">&#x1F527; Warranty Coverage</h3><ul><li dir="ltr" style="text-decoration:none;">Most products we carry come with a limited manufacturer warranty that protects against defects in materials and workmanship. </li><li dir="ltr" style="text-decoration:none;">Warranty terms vary by brand and product. Common warranty periods are 1&#x2013;5 years depending on the item (e.g., filters vs. full systems). </li><li dir="ltr" style="text-decoration:none;">Warranties generally&#xA0;do not cover: <ul><li dir="ltr" style="text-decoration:none;">Damage due to incorrect installation</li><li dir="ltr" style="text-decoration:none;">Normal wear and tear</li><li dir="ltr" style="text-decoration:none;">Issues caused by using incompatible or non-original parts</li><li dir="ltr" style="text-decoration:none;">Improper maintenance, freezing, or misuse</li></ul></li></ul> <h3 dir="ltr" id="-how-to-start-a-warranty-claim">&#x1F6E0; How to Start a Warranty Claim</h3>If you believe your product is defective and still under warranty, please follow these steps:<ol><li dir="ltr" style="text-decoration:none;">Email us at&#xA0;info@waterestore.com with: <ul><li dir="ltr" style="text-decoration:none;">Your order number</li><li dir="ltr" style="text-decoration:none;">A description of the issue</li><li dir="ltr" style="text-decoration:none;">Clear photos of the product and any damage</li><li dir="ltr" style="text-decoration:none;">The serial number (if available) </li></ul></li><li dir="ltr" style="text-decoration:none;">We&#x2019;ll confirm the warranty eligibility and either: <ul><li dir="ltr" style="text-decoration:none;">Direct you to the manufacturer&#xA0;to file a claim directly, OR</li><li dir="ltr" style="text-decoration:none;">Submit the claim on your behalf&#xA0;(for brands that allow us to do so) </li></ul></li></ol>We&#x2019;ll always try to make this process as easy as possible. <h3 dir="ltr" id="&#xFE0F;-important-notes">&#x26A0;&#xFE0F; Important Notes</h3><ul><li dir="ltr" style="text-decoration:none;">Installation issues are not covered by warranties. If a licensed plumber or technician installed the product, we recommend reaching out to them if you suspect the issue is installation-related. </li><li dir="ltr" style="text-decoration:none;">Any product that&#x2019;s been modified or used outside its intended scope may be excluded from warranty coverage. </li><li dir="ltr" style="text-decoration:none;">Warranty claims must be made&#xA0;within the original warranty period&#xA0;from the date of purchase.</li></ul> <h3 dir="ltr" id="-were-here-to-help">&#x1F91D; We&apos;re Here to Help</h3>Not sure if your product is under warranty or what to do next? &#xA0;Reach out anytime to info@waterestore.com &#x2014; we&#x2019;re happy to point you in the right direction.

Warranty Policy

⚠️ Water eStore Responsibility & Liability Policy. We’re here to help you get clean, safe water — and we take that seriously. Here’s what we can and cannot take responsibility for:. Accurate Product Descriptions: We do our best to clearly describe al

&#x26A0;&#xFE0F; Water eStore Responsibility &amp; Liability Policy<hr> We&#x2019;re here to help you get clean, safe water &#x2014; and we take that seriously. Here&#x2019;s what we&#xA0;can&#xA0;and&#xA0;cannot&#xA0;take responsibility for: <h3 dir="ltr" id="-what-were-responsible-for">&#x2705; What We&#x2019;re Responsible For</h3><ul><li dir="ltr" style="text-decoration:none;">Accurate Product Descriptions:&#xA0;We do our best to clearly describe all product specs and intended use. </li><li dir="ltr" style="text-decoration:none;">Expert Guidance: Our team is happy to help recommend the right parts and systems based on the information you provide.</li><li dir="ltr" style="text-decoration:none;">Quality Products: We stand behind the quality of everything we sell. If your item is defective or damaged when it arrives, we&#x2019;ll make it right. </li><li dir="ltr" style="text-decoration:none;">Safe Shipping:&#xA0;We carefully package orders and partner with trusted carriers to get your order to you on time and intact.</li></ul> <h3 dir="ltr" id="-what-were-not-responsible-for">&#x274C; What We&#x2019;re Not Responsible For</h3><ul><li dir="ltr" style="text-decoration:none;">Improper Installation: If a product is installed incorrectly or against manufacturer instructions, we cannot accept responsibility for resulting issues.</li><li dir="ltr" style="text-decoration:none;">System Compatibility: We&#x2019;re happy to guide you, but ultimately, it&#x2019;s the customer&#x2019;s responsibility to confirm product compatibility with your unique setup.</li><li dir="ltr" style="text-decoration:none;">Damage During Use: We&#x2019;re not liable for any damage caused to your home, plumbing system, or property due to product misuse, improper installation, or failure to follow maintenance schedules. </li><li dir="ltr" style="text-decoration:none;">Third-Party Labor Costs:&#xA0;We do not reimburse installation fees or service costs from plumbers or contractors.</li></ul> <h3 dir="ltr" id="-need-support">&#x1F527; Need Support?</h3>We&apos;re here to help &#x2014; even if something went wrong after install. Reach out to&#xA0;info@waterestore.com&#xA0;and we&#x2019;ll do what we can to support you or clarify next steps. If the product is under warranty, we&#x2019;ll guide you through that process too.

Warranty & Liability

Warranty Policy

Liability Policy